IN GENERAL
This page describes the terms and conditions applicable to the use of our online ordering feature, hereinafter referred to as SKIP THE LINE, whether accessed from mobile devices in the device browser, through a PWA or through an application downloaded to the device.
By placing an order via SKIP THE LINE now and in the future, you agree to be bound by these terms.
Any use of SKIP THE LINE is thus subject to these terms.
By using SKIP THE LINE, you agree to these terms. If you are unable to accept these Terms, you will not be able to use our Services and you must immediately leave SKIP THE LINE.
1. Introduction to our services
We offer you the opportunity to place an order (Order) for immediate delivery of products (Products) offered at the café, bar or restaurant (Restaurant) from which SKIP THE LINE is accessed. Once the restaurateur has recieved the Order, a binding agreement has been entered into by you and the restaurateur on the delivery of the Products. Workflow acts on behalf of the restaurateur in connection with taking the order of the Product. The payment for a product within SKIP THE LINE, is a payment directly to the restaurateur.
2. Terms
These terms are subject to change without notice. You are subject to the terms, policies and conditions that apply at the time you order Products through us.
Your legal capacity.
By placing an Order you guarantee that you are legally able to enter into binding agreements with restaurateurs and that you are over 18 years old at the time of placing the order.
3. Alcohol
You accept and acknowledge that under the law on the sale of tobacco and alcohol to persons under the age of 18, it is prohibited to sell alcoholic beverages with an alcoholic strength by volume of 16.5% and above to persons under the age of 18 from retail stores.
If your order contains alcohol, you may be asked to document your age upon delivery of the Order. If you are unable to satisfactorily document your age, or if the Restaurateur reasonably suspects that you order Products containing alcohol for persons under the age of 18, the Restaurateur is entitled to decline delivery of the ordered Products to you.
4. Processing of order
Once payment of an Order has been completed, you have placed a binding Order which cannot be changed or canceled. Money cannot be refunded in connection with a binding Order.
In case of rejected payments, the Order will not be forwarded to the Restaurateur.
The Order Confirmation page, which appears upon completed payment, is a confirmation of a binding agreement between you and the Restaurateur. However, a binding agreement is contingent on the Restaurateur being able to deliver the Products ordered.
You will attempt in good faith to resolve any dispute or claim arising out of or in relation to this Agreement through negotiations between you and
5. Prices
The prices for the individual Products include VAT but exclude our Handling fee which may be added to the total amount due.
We may charge a Handling Fee for use of SKIP THE LINE. You pay this fee in connection with payment of the Order. SKIP THE LINE fee is set at 0.00 DKK per order, however, we reserve the right to, at any time, change the Handling fee without notice. the current fee will appear on signs at the restaurateur as well as on SKIP THE LINE's website, www.skiptheline.dk and also in these conditions.
Payment of an Order must be made with one of the payment cards accepted by Service. Cash payment is not possible with SKIP THE LINE.
Due to the banks' procedures, as soon as you place an Order that you pay by credit card and your payment has been approved, your bank will "reserve" the full amount of your Order. If the agreement with the Restaurant, concluded on the basis of the Order, is subsequently canceled, the bank will not transfer the amount to us and will instead release the amount in your account. This can take between 3 and 5 business days (or longer depending on the bank). You agree that neither we nor the relevant Restaurateur can be held liable for the delay in releasing of funds into your account by the bank.
6. Company Information
VAT no.:
Phone +45
e-mail:
Powered by:
SKIP THE LINE
@ Workflow
Gammel Køge Landevej 55
DK-2500 Valby
DENMARK
Phone +45 60770465
VAT no.: dk20188847
7. Copyright
All material used in SKIP THE LINE belongs to the Restaurateur or Workflow, except material supplied by a third party. No material, text, design, features, images or anything else may be copied or used without prior agreement or free purchase.
8. Uptime
Workflow attempts to ensure that SKIP THE LINE is available around the clock throughout the year and cannot be held responsible for SKIP THE LINE being inaccessible. Access to SKIP THE LINE may be paused without prior notice.
9. Disclaimer
Workflow endeavors to ensure that all information contained in SKIP THE LINE, both prices, descriptions and images, is accurate but cannot guarantee that it is accurate and complete. Workflow may change the material on SKIP THE LINE at any time without notice. Workflow is not required to update content regarding Products, including descriptions, pictures and prices, on their own initiative, but will perform such updates and changes at the request of the Restaurateur.
It is solely the responsibility of the Restaurateur to deliver the ordered Products and Workflow cannot guarantee or be held responsible for whether the Products meet the customer's expectations.
Force Majeure: Workflow cannot be held responsible for events, missing events, actions or accidents beyond Workflow's reasonable control.
10. Law and venue
These Terms are governed by the laws of Denmark. Disputes that may arise are subject to the Danish courts.
Let us know if you have any special requests, allergies or questions.